NuVair Legal Notice

Effective date: 1/15/02026
Last updated: 8/11/2026

This Legal Notice provides important information regarding the ownership, operation and permitted use of the NuVair website, online store, content and related services.

1. Website Operator

The NuVair website and online store are operated by:

BETANCOURT ENT LLC
Trading brand: NuVair
Email: nuvaircustomersupport@gmail.com
Mailing address: 63 Rocky Mountain Crescent, Brampton, Ontario, Canada

The mailing address above is provided for business and legal correspondence. It is not a retail store, public showroom, customer pickup location or authorized return location.

Products must not be mailed to this address without prior written return authorization from NuVair.

2. Ecommerce Platform

The NuVair online store is powered by Shopify, which provides the ecommerce platform and technology used to display products, process orders and support checkout.

Shopify and any third-party payment, shipping or technology providers operate according to their own terms and privacy policies.

3. Purpose of the Website

The NuVair website provides:

• Product information

• Application and sizing guidance

• Educational wellness content

• Customer-support resources

• Order and shipping information

• Access to NuVair products

• Promotional and marketing content

The website is intended for general commercial, educational and informational purposes.

4. Product Information

NuVair makes reasonable efforts to ensure that product descriptions, photographs, instructions, prices, availability and other information are accurate.

However:

• Product packaging may be updated;

• Minor product variations may occur;

• Product colours may appear differently depending on the customer’s screen;

• Products may become unavailable;

• Website information may occasionally contain errors; and

• Content may be updated without prior notice.

We reserve the right to correct errors or update product information. If an error affects an order that has already been placed, we will contact the customer and provide any options required by applicable law.

Nothing on the website should be interpreted as guaranteeing a result that is not expressly stated or supported by appropriate evidence.

5. Medical and Wellness Notice

NuVair offers an external nasal-support product designed to gently support the sides of the nose while worn.

Website content is not medical advice and should not be treated as a medical diagnosis, treatment recommendation or substitute for professional healthcare.

NuVair products are not intended to diagnose, treat, cure or prevent sleep apnea, respiratory disease, sinus disease or another medical condition unless expressly authorized and stated on the product’s approved labelling.

Individual experiences may vary. Customer reviews, testimonials and product experiences do not guarantee that every customer will receive the same result.

Customers should consult a qualified healthcare professional if they:

• Have persistent breathing difficulties;

• Experience severe or ongoing snoring;

• Suspect sleep apnea;

• Have an existing respiratory or skin condition;

• Use an implanted or magnet-sensitive medical device;

• Are uncertain whether the product is appropriate for them; or

• Experience an unexpected reaction.

Discontinue use if the product causes pain, excessive pressure, skin irritation or another adverse reaction.

NuVair products must not be relied on during a medical emergency. Contact local emergency services when immediate medical assistance is required.

6. Regulatory and Advertising Notice

NuVair does not claim that a product has been approved, authorized, endorsed or certified by a government agency unless that statement is expressly supported by current regulatory documentation.

Product and performance statements are intended to describe the product’s permitted features and intended use. No statement should be interpreted as expanding the product’s authorized purpose or making an unsupported medical claim.

A disclaimer does not replace the need for accurate product information, substantiated advertising and compliance with applicable laws.

7. Intellectual Property

Unless otherwise stated, the content of the NuVair website is owned by or licensed to BETANCOURT ENT LLC.

Protected content may include:

• The NuVair name

• Logos and branding

• Product photographs

• Packaging designs

• Website graphics

• Videos

• Written content

• Product descriptions

• Layouts

• Advertisements

• Instructions

• Icons and visual materials

Copyright © 2026 BETANCOURT ENT LLC. All rights reserved.

The NuVair name, logo, visual identity and related brand elements may be trademarks or proprietary brand assets of BETANCOURT ENT LLC. No licence or right to use these assets is granted except as expressly stated in writing.

8. Permitted Use

Customers may view, download or print website content only for personal, non-commercial purposes connected with learning about or purchasing NuVair products.

Without written authorization, you may not:

• Copy or reproduce NuVair content;

• Use NuVair photographs in another online store;

• Sell products using NuVair branding without authorization;

• Create counterfeit or misleading listings;

• Modify or distribute website materials;

• Remove copyright or ownership notices;

• Scrape or automatically extract website content;

• Suggest a partnership or endorsement that does not exist; or

• Use NuVair intellectual property for commercial purposes.

9. Reporting Intellectual-Property Concerns

If you believe that content on the NuVair website infringes your copyright, trademark or another legal right, contact:

nuvaircustomersupport@gmail.com

Use the subject line Legal or Intellectual Property Notice and include:

• Your full name and contact information;

• A description of the protected work or right;

• The website location of the disputed content;

• An explanation of the alleged infringement;

• A statement confirming that the information provided is accurate; and

• Proof that you own the right or are authorized to act for the owner.

We will review properly submitted notices and take appropriate action where required.

10. Customer Reviews and Submitted Content

Reviews and testimonials should reflect genuine customer experiences.

NuVair does not guarantee that every opinion or statement submitted by a customer is accurate. Individual customer results may differ.

Customers who submit reviews, photographs, videos or other content confirm that they own the content or have permission to submit it.

NuVair may remove content that is fraudulent, unlawful, abusive, misleading, unrelated to the product or infringes another person’s rights.

The use of submitted content is further governed by the NuVair Terms of Service and Privacy Policy.

11. External Links

The website may contain links to third-party websites, social-media platforms, payment providers, shipping carriers or other services.

NuVair does not control and is not responsible for:

• Third-party content;

• Website availability;

• Privacy practices;

• Security;

• Accuracy;

• Products or services; or

• Terms and conditions.

Customers should review the applicable third-party policies before providing personal information or completing a transaction.

A third-party link does not necessarily represent an endorsement by NuVair.

12. Website Availability and Security

We work to keep the NuVair website available and secure, but we cannot guarantee uninterrupted or error-free operation.

The website may occasionally be unavailable because of:

• Maintenance

• Technical problems

• Software updates

• Hosting interruptions

• Cybersecurity incidents

• Events outside our reasonable control

Customers must not attempt to interfere with website security, introduce malicious code, gain unauthorized access or use the website for unlawful activity.

13. Limitation of Responsibility

To the maximum extent permitted by law, NuVair is not responsible for indirect or consequential losses resulting from:

• Improper product use;

• Failure to follow instructions;

• Unauthorized product modifications;

• Reliance on general website information as medical advice;

• Third-party websites or services;

• Events outside our reasonable control; or

• Temporary website interruptions.

Nothing in this Legal Notice excludes or restricts liability or consumer rights that cannot legally be excluded.

Additional limitations and warranty information are provided in the NuVair Terms of Service.

14. Unauthorized Sellers

NuVair cannot verify the authenticity, condition or storage of products sold through unauthorized third-party sellers.

Returns, guarantees and customer-support remedies offered by NuVair normally apply only to products purchased directly from the official NuVair website or an expressly authorized seller.

Customers purchasing through another marketplace or retailer may be subject to that seller’s policies.

15. Privacy and Personal Information

The collection, use, disclosure and protection of personal information are governed by the NuVair Privacy Policy.

Cookie use and advertising preferences may also be managed through the cookie banner and privacy controls provided on the website.

Do not send payment-card numbers, passwords, medical records or other highly sensitive information through general email or website contact forms.

16. Related Policies

Use of the NuVair website and purchases made through the store are also governed by:

• Terms of Service

• Privacy Policy

• Shipping Policy

• Returns & Refunds Policy

• Contact Information

• Cookie and Data Privacy Choices

• Any product-specific instructions or warnings

These policies should be read together.

17. Governing Terms and Consumer Rights

The governing law and dispute provisions applicable to use of the NuVair website are stated in the NuVair Terms of Service.

Nothing in this Legal Notice removes mandatory rights or protections available to customers under applicable consumer law.

18. Changes to This Legal Notice

We may update this Legal Notice to reflect changes to:

• Our business;

• Contact information;

• Products;

• Website content;

• Service providers;

• Intellectual property; or

• Legal and regulatory requirements.

The revised notice will be posted on this page with an updated “Last updated” date.

19. Contact

Questions about this Legal Notice should be directed to:

NuVair Customer Support
Operated by: BETANCOURT ENT LLC
Email: nuvaircustomersupport@gmail.com
Mailing address: 63 Rocky Mountain Crescent, Brampton, Ontario, Canada